Privacy policy
TRENDING IMPORT S.L. informs you about its Privacy Policy regarding the processing and protection of personal data of users and customers that may be collected by browsing or contracting services through the website www.vivaladivacosmetics.com.
In this sense, the Holder guarantees compliance with current legislation on the protection of personal data, reflected in the Organic Law 3/2018, on the Protection of Personal Data (LOPD).
The use of the website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.
Our name: TRENDING IMPORT S.L. (hereinafter, Trending Import)
Our registered office: Calle Gremios 5, 41085, Benacazón, Sevilla, Spain.
NIF/CIF: B10560803
Our contact details: info@vivaladivacosmetics.com
Our main activity: Sale of hairdressing products.
Principles applied in data processing:
In the processing of your personal data, the Holder will apply the following principles that comply with the requirements of the new European data protection regulation:
Principle of lawfulness, fairness and transparency: The Data Controller will always require consent for the processing of your personal data which may be for one or more specific purposes about which it will inform you in advance with absolute transparency.
Principle of data minimisation: The Data Controller will request from you only the data strictly necessary for the purpose or purposes for which it is requested.
Principle of limitation of the retention period: Data will be kept for the time strictly necessary for the purpose or purposes of the processing. The Data Controller will inform you of the relevant retention period depending on the purpose. In the case of subscriptions, the Data Controller will periodically review the lists and delete those records that have been inactive for a considerable period of time.
Principle of integrity and confidentiality: Your data will be treated in such a way that their security, confidentiality and integrity are guaranteed. You should be aware that the Data Controller takes the necessary precautions to prevent unauthorised access or misuse of the data of its users by third parties.
Obtaining personal data
To browse www.vivaladivacosmetics.com it is not necessary to provide any personal data. The cases in which you do provide your personal data are the following:
When contacting through the contact forms or sending an email.
When commenting on an article or page.
When you sign up for a subscription form or a newsletter that the Holder manages with Trending Import.
Your rights:
The Holder informs you that about your personal data you have the right to:
Request access to your stored data.
Request rectification or cancellation.
Request the limitation of its processing.
Oppose the processing.
Request the portability of your data.
The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from the Data Controller, which means that any customer, subscriber or collaborator who has provided their data at any time may contact the Data Controller and request information about the data stored and how it was obtained, request rectification of the same, request portability of their personal data, oppose the processing, limit its use or request the cancellation of such data in the files of the Data Controller.
To exercise your rights of access, rectification, cancellation, portability and opposition you must send an email to info@vivaladivacosmetics.com together with valid legal proof such as a photocopy of your ID card or equivalent.
You have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you infringes the Regulation.
Purpose of the processing of personal data.
When you connect to the Website to send an email to the Owner, subscribe to its newsletter or make a contract, you are providing personal information for which the Owner is responsible. This information may include personal data such as your IP address, first and last name, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by Trending Import, only as described in the Legal Notice and this Privacy Policy.
The personal data and the purpose of processing by the Holder is different depending on the information capture system:
Contact forms: The Holder requests personal data among which may be: Name and surname, email address, phone number and address of your Web site in order to respond to your enquiries. For example, the Data Controller uses these data to respond to your messages, doubts, complaints, comments or concerns you may have regarding the information included on the Website, the services provided through the Website, the processing of your personal data, questions regarding the legal texts included on the Website, as well as any other query you may have that is not subject to the conditions of the Website or of the contract.
Content subscription forms: The Owner requests the following personal data: Name and surname, e-mail address, telephone number and address of your website in order to manage the subscription list, send newsletters, promotions and special offers.
There are other purposes for which the Data Controller processes your personal data:
To ensure compliance with the conditions set out in the Legal Notice and applicable law. This may include the development of tools and algorithms to help this website ensure the confidentiality of the personal data it collects.
To support and improve the services offered by this website.
To analyse browsing. The Owner collects other non-identifying data obtained through the use of cookies that are downloaded to your computer when you browse the website, the characteristics and purpose of which are detailed in the Cookies Policy.
To manage social networks. The Owner has a presence on social networks. If you become a follower on the social networks of the Holder, the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and that you have previously accepted.
The Holder will process your personal data in order to correctly manage its presence on the social network, inform you of its activities, products or services, as well as for any other purpose that the regulations of the social networks allow.
Under no circumstances will the Data Controller use the profiles of followers on social networks to send advertising on an individual basis.
Security of personal data
To protect your personal data, the Data Controller takes all reasonable precautions and follows industry best practices to prevent the loss, misuse, improper access, disclosure, alteration or destruction of your personal data.
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.
THIRD PARTY SERVICES
Pages on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if you had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking code, and monitor your interaction using this code.
In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.
For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled.
In particular, remember that some suppliers may be located in or have facilities in a different jurisdiction from you or us. So if you wish to proceed with a transaction involving the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.
By way of example, if you are located in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.
Once you leave our shop's website or redirect to a third party site or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.
Links
When you click on links from our shop, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
Cookie Policy
In order for this website to function properly it needs to use cookies, which is information that is stored in your web browser.
On the Cookie Policy page you can consult all the information relating to the collection policy, the purpose and treatment of cookies.
Here is a list of the cookies we use. We list them so that you can choose whether you want to remove them or not.
session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats track
website provider's internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
Legitimation for data processing
The legal basis for the processing of your data is: consent.
To contact the Owner, subscribe to a newsletter or make comments on this website you must accept this Privacy Policy.
Categories of personal data
The categories of personal data processed by the Data Controller are: Identification data.
Retention of personal data
The personal data you provide to the Data Controller will be retained until you request its deletion.
Recipients of personal data
Google Analytics is a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). Further information can be found at: https://analytics.google.com Google Analytics uses "cookies", which are text files placed on your computer, to help the Owner analyse how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Connectif: company dedicated to international mailing services.
You can also see a list of the types of cookies used by Google and its partners and information about their use of advertising cookies.
Web browsing
When browsing www.vivaladivacosmetics.com non-identifying data may be collected, which may include IP address, geolocation, a record of how services and sites are used, browsing habits and other data that cannot be used to identify you.
The website uses the following third party analytics services:
Google Analytics
The Owner uses the information obtained to obtain statistical data, analyse trends, administer the site, study browsing patterns and to gather demographic information.
Accuracy and veracity of personal data
You undertake to ensure that the data provided to the Owner is correct, complete, accurate and current, as well as to keep it duly updated.
As a user of the website you are solely responsible for the veracity and accuracy of the data you submit to the site exonerating the Holder of any liability in this regard.
Acceptance and consent
As a User of the Website you declare that you have been informed of the conditions on the protection of personal data, you accept and consent to the processing of the same by the Owner in the manner and for the purposes indicated in this Privacy Policy.
PRIVACY STATEMENT
When you purchase something from our shop, as part of the buying and selling process, we collect the personal information you give us such as name, address and email address.
WHAT DO WE DO WITH YOUR INFORMATION?
When you browse our shop, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our shop, new products and other updates.
SECTION 2 - CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment or make a return, we imply that you consent to the collection and use for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or give you the opportunity to refuse.
How can I withdraw my consent?
If, after you have agreed, you change your mind, you may withdraw your consent to be contacted by us for the collection, use or disclosure of your information at any time by contacting us at info@vivaladivacosmetics.com.
DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
SHOPIFY
Our shop is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases and the general Shopify application. Your data is stored on a secure server behind a firewall.
Payment
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is completed, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.
The PCI-DSS requirements help ensure the secure handling of credit card information by retailers and their service providers.
For a clearer overview, you may also want to read Shopify's Terms of Service here or Privacy Statement here.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.
Revocability
To exercise your rights of access, rectification, cancellation, portability and opposition you must send an email to info@vivaladivacosmetics.com along with valid legal proof such as a photocopy of your ID card or equivalent.
The exercise of your rights does not include any data that the Data Controller is obliged to keep for administrative, legal or security purposes.
Changes to the Privacy Policy
The Owner reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as to industry practices.
These policies will remain in force until they are modified by other duly published policies. Changes and clarifications will be effective immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and/or disclose it.
If our shop is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we hold about you, register a complaint, or simply want more information contact our Privacy Compliance Officer info@vivaladivacosmetics.com or by mail to Vivaladivacosmetics.
